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Two Field trips with HR311: Google and Digital Ventures

Effectively managing employees’ behaviors is a definition of successfully managing business in the ever-changing environment, regardless of how fast technology has disrupted the extant business models.  The course of Organization Behavior (HR311) has emphasized, if not enlightened, that aspect to a greater extent.  It is a critical point in which corporate executives and entrepreneurs can no longer take it for granted.  The HR311 students have received an exclusive access to visiting two well-reputed organizations, namely Google and Digital Ventures, on May 4, 2017.    
The first field trip is Google.  How does Google become a great place work?  It is a fun-fulfilling workplace that demonstrates the “Google’s Secrets of Innovation: Empowering Its Employees.”  It is virtually considered one of the world’s largest hubs for startups on the planet.  How do they do it?  It is not just words on the wall, yet it is a way of work that is glued by the Google culture.  For instance, open dialogs, interactions and communications are of the pivotal keys to innovation.  Every week the Google’s founders communicate their vision and inspire their staff to go beyond “what is possible, by focusing on what is not possible.”  That is when a sense of innovation starts to kick in.  Google gives staff the freedom to implement all innovative projects, while also attempting to strip away everything that gets in the employees’ way with a hassle-free environment laced with benefits – from free meals to relaxing zones.  That is the Google way that has kept the pipeline of innovation going by tapping its employees and letting ideas percolate up.

The second field trip is Digital Ventures, a subsidiary of Siam Commercial Bank (SCB), is dedicated to driving change in the banking industry through investment and innovation, as well as supporting the growth of Thai businesses with the Accelerator program.  It is a powerhouse of innovative and technological-driven start-ups who strive to take their business ideas off the ground, thereby creating a new competitive landscape in different industries, especially the banking industry.  What makes entrepreneurs become successful in the long run?  It is apparently not the business model, nor the seed capital.  It is about how to attract, inspire and retain co-founders, teams, employees, investors and other people involved in the start-up process.   They are the ones who actually make the impossible possible.  Their skillsets and mindsets have to be synchronized and orchestrated to grow the business at a fast pace.  Later on what is more important is to create the right culture, a culmination of the founders’ mentality and the industry demand, so as to drive the business forward.
Both field trips have broadened the HR311 students’ horizons toward the soft side of the organization which deserves to be increasingly addressed in the business equation.  And that the students learn how to prepare themselves
Posted on May 30, 2017